Poker Ramblings of cmitch

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Circuit City's crappy customer service finally catches up to them.

I posted about my crappy experience with them back in March. Their customer service was horrible. It looks like others felt the same way and have migrated to other electronic stores as their first choice.

From the Times.com article on Circuit City's bankruptcy filing:

"There is no mystery to why the country's No. 2 electronics retailer, Circuit City, filed for bankruptcy on Nov. 10. You could blame it on the bad economy or decreased consumer spending — which played no small role — but the real culprit is good old-fashioned bad management."

I have mixed feelings about it. On one hand, I am glad that the public told them what they thought of the CC experience. They voted with their feet and went to other stores. On the other hand, it sucks that a lot of their employees are going to have to look for jobs in this economy. HH Gregg just opened up several stores in Orlando, so maybe the competent CC employees can find jobs over there.

If you are looking for electronics in the near future, they will probably have some good sales. Just don't buy the extended warranty.

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